CASA volunteers are assigned to an abuse or neglect case by judges. Each volunteer is carefully screened, trained, and supervised. Volunteers conduct thorough research on the background of the case, reviewing documents, and interviewing everyone involved, including the child. They make reports to the court, recommending what they believe is best for the child, providing the judges with information that will help them make an informed decision. CASA volunteers can be instrumental in assuring that a child and/or family receives services which the court has ordered – things like substance abuse counseling or special education testing. During the life of a case, a CASA volunteer monitors the child’s situation to make sure they remain safe and have a voice in court.